Match with a Personal Care Advocate

Get support from a care advocate, whatever you need, whenever you need it, FREE with Medicare.

Pay as little as $0 out of pocket

Am I Covered

FULLY COVERED BY MEDICARE

No Hidden Costs

Understood Care is covered by most Medicare plans. See if you’re eligible and get the support of a personal Advocate.

Always by your side

Get the Advocate You Need

Our kind, caring advocates are here to help. You’ll find the right match for you or your loved one.

Frequently Asked Questions

Get the clear answers you need to your questions
Is Understood Care a virtual service, or do I need to visit in person?
Understood Care is a completely virtual service. All of our care is delivered through phone and video calls, so there’s no need to travel or attend in-person appointments. Our professional nurses and advocates are specially trained to provide advanced support remotely, ensuring you receive high-quality, personalized care from the comfort of your home.
Is Understood Care in my area?
Understood care is available across the US
How much does an Understood Care patient advocate cost?
It depends on your individual health insurance plan, but for most patients with Medicare don't pay anything out of pocket. We accept Medicare part B and many Medicare Advantage plans.
What is a patient advocate?
Understood Care offers expert patient advocates, nurses, and other seasoned healthcare insiders.
– They understand your challenges and fight to get you the care you deserve.
– They handle everything: calls, appointments, paperwork, and doctor coordination.
– They'll also translate confusing information and be there to listen, potentially even lowering your medical bills.
Is my information secure?
Yes, Understood Care is HIPAA-compliant, so your health information is safe and private. We'll never sell your data or share your records without your permission.
How and where can I get a patient advocate?
Understood Care makes it easy to connect with a patient advocate, offering remote phone and video consultations across the United States
How can I communicate with my advocate?
Connect with your Understood Care advocate by phone or video. Our secure, HIPAA-compliant platform allows for private messaging and easy scheduling of virtual appointments for continuous support.
Are Understood Care patient advocates experts?
Understood Care's advocates are seasoned doctors, nurses, pharmacists, and other healthcare experts from diverse backgrounds. These independent advocates work solely for you, not for insurers or hospitals, prioritizing your best interests and health outcomes.

Support starts now

Chat with an Advocate Today

We know navigating Medicare and care needs can feel lonely, but you don’t have to do it alone.

Our caring team takes care of the paperwork, claims, and home care so you’re always supported.