The Understood Care Story

Navigating the healthcare system is overwhelming for many older adults. Our team of clinicians, patient advocates, and healthcare leaders started Understood Care to make care simpler, safer, and more supportive.

Medicare now covers patient advocacy services, and our advocates are trained in Medicare benefits, medication safety, care coordination, communication with clinicians, and connecting you with transportation, social services, and home safety support.

We do not work for hospitals or insurance companies. We work only for you. When you become a client, you are matched with a dedicated advocate who learns your history, listens to your goals, and helps you get answers, lower costs when possible, and make confident decisions.

We do this because healthcare should feel human, and no one should have to face medical decisions or confusion alone.

With warmth and commitment,

The Understood Care Team 💛💛

This is your Care Team

Understood Care means real support

We pair you with a dedicated care advocate who is the right fit for your needs.

Working closely with trusted doctors, your advocate is by your side every step of the way making sure you get the care, answers, and support you deserve, when you need it most.