Understood Care is FREE for most patients with Medicare (Medicare Part B)
The UnderstoodCareStory
At Understood Care, we are dedicated to helping you live your best life by taking advantage of the latest changes in Medicare benefits.
As of January 2024, the Centers for Medicare & Medicaid Services (CMS) started directly paying for patient advocacy services for Medicare beneficiaries. As Understood Care co-founders, we’ve spent our entire careers in healthcare. We know exactly how complicated and frustrating the system can be. That’s why we’re excited to bring our expertise and advocacy to you.
As an Understood Care client, we will be by your side every step of the way. We do not work for any healthcare provider or organization, insurance company or other healthcare entity. We work for you, our patient. You will get matched with a patient advocate who will get to know your individual needs and find solutions to your problems. During every session, we will be asking ourselves - what can we do for you to help your life be better?
With love, The Understood Carre Team
Meet the team behind our Advocates
Alongside our caring Advocates, the Understood Care team includes IT, project management, and support staff who work together to ensure your experience with us is smooth, supportive, and enjoyable.
Understood Care is Rapidly Expaning to all 50 states
We're real people who care deeply about making healthcare easier for you. From care advocates to support specialists, we're here to guide, listen, and help every step of the way.
How we help you
Our team is available to assist you with any medical questions you may have, both prior to and following your appointment.
We're here to help you make sense of your medical documents
We can help with transportation and finding events you might enjoy.
Our Team
We’re passionate about partnering with you and helping you navigate every step of your healthcare experience
Additionally, our team made up of designers, engineers, sales professionals, and more is dedicated to creating a solution that works with you, continuously improving to make your healthcare journey as smooth and manageable as possible.