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What Is Chronic Care

Chronic care at a glance

Chronic care is the long term, organized support you receive when a health condition lasts at least one year and requires ongoing medical attention or limits daily activities. Unlike urgent or short term care, chronic care focuses on steady progress, prevention of complications, and maintaining the best possible quality of life.

This approach brings together your primary care clinician, specialists, nurses, pharmacists, mental health professionals, social workers, and community resources. The goal is to help you understand your condition, follow a plan that fits your life, and get timely help when needs change.

You are more than your pain. Support is here to bring relief.
Talk to an Advocate Today.
You are more than your pain. Support is here to bring relief.
Talk to an Advocate Today.

What chronic care includes

A strong chronic care program usually offers the following elements

  • A dedicated primary care relationship and regular follow up
  • A shared care plan that lists goals, medications, monitoring, and next steps
  • Medication review and help with side effects and costs
  • Coordination among specialists with clear communication back to you
  • Support for self management skills such as symptom tracking and healthy routines
  • Preventive care and vaccines to reduce avoidable illness
  • Help during care transitions such as a hospital discharge
  • Connections to community and social supports when needs affect health
  • Access to advice between visits for new questions or early warning signs

Who benefits from chronic care

You may benefit if you live with conditions such as diabetes, heart disease, lung disease, kidney disease, arthritis, neurologic disorders, depression, or cancer. People with two or more ongoing conditions often need extra coordination to keep treatments aligned and to avoid medication conflicts. Caregivers also benefit from guidance and reliable points of contact.

Common models and programs you may hear about

The Chronic Care Model

Many clinics use the Chronic Care Model to organize services. It emphasizes prepared care teams, informed and engaged patients, self management support, planned visits, evidence based guidance, and good use of health information tools. These pieces work together so you are not left to manage a complex condition on your own.

Medicare care management services

If you have Medicare, your clinic may offer monthly care management for people with multiple conditions. Services typically include creating and updating a care plan, checking on medicines, coordinating referrals, and helping you during transitions. There are related options for a single complex condition, for support after a hospitalization, and for social needs that affect health. Ask your clinic which services apply to you.

Advocates are free because insurance covers them
Advocates are free because insurance covers them

How a shared care plan works

A care plan is a living document. It summarizes your diagnoses, medications and allergies, care team, goals, monitoring schedule, early warning signs to watch, and what to do if problems arise. You receive a copy, and each visit updates the plan. This gives you and your caregivers a clear roadmap and helps every clinician stay aligned.

Building your care team

Your team may include

  • Primary care clinician who leads overall care
  • Specialists who manage specific conditions
  • Nurses and care coordinators who monitor progress and help with referrals
  • Pharmacists who review medication safety and costs
  • Mental health professionals who support mood, sleep, and coping
  • Social workers or community health workers who connect you to resources
  • Rehabilitation therapists who support strength, balance, and function

What you can do today

  • Bring an updated medication list to each visit
  • Keep a simple health journal for symptoms, blood pressure, blood sugar, weight, or pain
  • Ask your clinic how to reach the team between visits
  • Learn your red flag symptoms and when to call
  • Schedule recommended screenings and vaccines
  • Choose one small goal at a time such as a ten minute walk most days or a consistent sleep routine
  • Involve a trusted family member or friend with your permission
Talk to an Advocate (646) 904-4027
Talk to an Advocate (646) 904-4027

Signs you should contact your clinic promptly

  • Sudden shortness of breath, chest pain, or severe headache
  • Rapid swelling, sudden weight gain, or high readings outside your usual range
  • New confusion, fainting, or weakness on one side
  • Fever that does not improve or any concerning new symptom after a medication change
    If you believe you are experiencing a medical emergency, call your local emergency number.

How Understood Care can support you

If you want help putting the pieces together, an advocate can assist with care coordination, appointments, communication with your clinicians, transportation, home care resources, and applications for financial help. These services make it easier to follow your plan, prepare for visits, and reduce stress so you can focus on your health. See the related resources in the references.

Your story is bigger than pain.  We can help you find relief.
Your story is bigger than pain.  We can help you find relief.

References

Related Understood Care pages

This content is for education only and does not replace professional medical advice. If you have new weakness, severe pain, fever with confusion, chest pain, or trouble breathing, call emergency services.

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