Understood Care
Improve kidney health and lower costs to gain peace of mind and total happiness.
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We manage your doctors and kidney center to ensure your body stays strong and safe during your treatment. Our team audits every medical bill to stop errors and keep your money in your bank. You will feel calm and happy because we handle the hard paperwork and plans for you.
We track every kidney drug you take. We ensure the pharmacy sends your pills on time. You will not miss a dose of the medicine you need to live well.
We write letters to challenge denied kidney treatments. Our team uses data to get your care paid for. We fight for the medicine your doctor orders for you.
Your advocate checks every kidney care bill for errors. We resolve payment issues with the clinic. This saves you money and stops stress from medical costs.
Get the clear answers you need to your questions
Understood Care is a completely virtual service. All of our care is delivered through phone and video calls, so there’s no need to travel or attend in-person appointments.
Our professional nurses and advocates are specially trained to provide advanced support remotely, ensuring you receive high-quality, personalized care from the comfort of your home.
Understood care is available across the US
It depends on your individual insurance plan, but most patients with Medicare pay nothing out-of-pocket. We accept Medicare Part B and many Medicare Advantage plans.
Understood Care offers expert patient advocates, nurses, and other seasoned healthcare insiders.
– They understand your challenges and fight to get you the care you deserve.
– They handle everything: calls, appointments, paperwork, and doctor coordination.
– They'll also translate confusing information and be there to listen, potentially even lowering your medical bills.
Yes, Understood Care is HIPAA-compliant, so your health information is safe and private. We'll never sell your data or share your records without your permission.
Understood Care makes it easy to connect with a patient advocate, offering remote phone and video consultations across the United States
Connect with your Understood Care advocate by phone or video. Our secure, HIPAA-compliant platform allows for private messaging and easy scheduling of virtual appointments for continuous support.
Understood Care's advocates are seasoned doctors, nurses, pharmacists, and other healthcare experts from diverse backgrounds. These independent advocates work solely for you, not for insurers or hospitals, prioritizing your best interests and health outcomes.
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Madeline Vincente: Nutrition & DME expert ensuring stable home care.
Liz Perez fixes DME hurdles, lines up doctors, and makes home setups safer.
Donald Washer gets DME approved, finds safe housing, and helps with food programs.
Michelle Rindfleisch connects veterans to housing, peer support, and VA care.
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Jennifer Rodriguez clears DME red tape, arranges rides, and guides you to benefits.
Averey'Anna Smith uses health literacy to simplify plans and jargon.
Jesus Rodriguez navigates DME red tape, transport, and benefits.
Mon’Nae Pickett guides DME access, meds, community, and ride support.
Deborah Hall helps people apply for and access healthcare benefits fast.
Amanda Ledwich manages chronic care, discharge, referrals, and authorizations.
Navigating Medicare and care needs can feel overwhelming. You’re not alone.
Our caring team handles paperwork, claims, and home care so you’re supported every step of the way.
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