Understood Care
Understood Care advocates help you find mental health support, coordinate care, and reduce barriers so you can focus on feeling better.
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Depression is common and treatable. Your advocate listens to your goals, explains options in plain language, and walks with you through each step so you can feel more hopeful over time.
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We help you explore therapy, meds, and self care and build a plan that fits your culture, schedule, and language, matching you with primary care, psychiatry, and therapists who fit your needs.
We handle referrals, prior auths, and scheduling, check benefits, copays, and visit limits, find in network or low cost clinics, and look for programs that lower your out of pocket costs.
Before visits we clarify goals, questions, and symptom history, practice how to describe mood, sleep, and energy, and review screening results so they feel clear, not scary or confusing.
If meds are part of your plan, we explain options and side effects in plain language, set up reminders and refills, coordinate with your prescriber, and help you overcome barriers to therapy.
We help you create a personal safety plan, guide caregivers, build simple routines for sleep, food, movement, and connection, and link you with community and financial supports when stress is high.
We check in regularly, adjust goals as life changes, and encourage you to reach out early when symptoms worsen, while your advocate coordinates your team so care feels steady and connected.
Erica Wolfe streamlines DME requests, meds refills, and stable housing support.
Liz Perez fixes DME hurdles, lines up doctors, and makes home setups safer.
Donald Washer gets DME approved, finds safe housing, and helps with food programs.
Jennifer Rodriguez clears DME red tape, arranges rides, and guides you to benefits.
Holly Sanford guides DME access and meds, with strong community and ride support.
We pair you with a dedicated care advocate who is the right fit for your needs.
Your advocate partners with trusted doctors to help you get care, answers, and support you need, when it matters most.
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