Understood Care
Care advocates help you move from hospital to home with a clear plan, coordinated therapy, and steady support so recovery feels manageable.
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Getting to a medical appointment might seem like a simple task, but for many people, transportation can be a barrier to receiving timely and consistent care. Whether you have limited mobility, no access to a vehicle, or simply need help understanding your options, Understood Care is here to help. Our advocates work with you to find and schedule transportation that meets your specific needs, making sure you feel supported, safe, and confident every step of the way.
A Critical Link in Your Care
Missing or delaying medical appointments can affect your health and interrupt your care plan. Our team understands how important it is to arrive on time and without added stress. That is why your advocate takes the time to understand your situation and explore all transportation options available to you. We consider distance, cost, mobility needs, and coverage to find a solution that works. This may include ride services, community-based programs, caregiver support, or specialized medical transport.
Finding the Right Fit
Not all transportation solutions are the same. Some people may need curb-to-curb assistance, while others require vehicles that are wheelchair accessible or the presence of a caregiver during travel. Your advocate helps identify the most appropriate option based on your needs and schedule. We also help you check what transportation may be covered by Medicare, Medicaid, or your insurance so you can avoid unexpected expenses.
Coordinating the Details
One of the most helpful things we do is take care of the logistics. This includes scheduling rides, confirming pickup times, and making sure any special instructions are communicated to the service provider. If your appointment changes, we will help reschedule transportation to match. Your advocate handles these tasks so you can stay focused on your care without the added burden of managing travel.
Supporting Independence and Routine
Reliable transportation does more than take you to your appointment. It helps you stay on track with your care, maintain independence, and reduce missed or rescheduled visits. Whether you need help getting to a one-time appointment or want to set up transportation for recurring care, we are here to make it easier and more dependable.
A Partner You Can Count On
With Understood Care, you are not managing transportation challenges on your own. Your advocate is here to listen, understand your concerns, and help you find a solution that works for your life. We know how to navigate the healthcare and transportation systems, and we are here to ensure you always have a safe and reliable way to get where you need to go.
We explain ischemic and hemorrhagic stroke, TIA, and your risk factors in plain language. You get simple questions to bring to visits and clear guidance on urgent symptoms to watch for so you know when to seek care fast.
We organize discharge steps, schedule neurology and primary care visits, and confirm referrals for therapy and imaging. Your advocate reconciles medicines, gathers records, and creates a short checklist so nothing is missed.
We coordinate physical, occupational, and speech therapy, swallowing and cognitive evaluations, and home health when eligible. Your advocate helps arrange mobility equipment, home safety updates, and practical routines for walking, balance, speech, and self care.
We help you understand antiplatelets or anticoagulants, statins, and blood pressure and diabetes plans. You get reminders for refills and labs, help with side effect questions, and scheduling for heart rhythm checks and follow up imaging when ordered.
We handle referrals and authorizations, explain therapy visit limits, and review bills for accuracy. Your advocate looks for medication savings, grants, and transportation benefits so you can focus on healing.
Stroke recovery affects the whole household. We coach caregivers on safe transfers, communication tips, and pacing. We check in regularly, listen, and help you find community support so you feel encouraged and not alone.
To talk with an advocate, call 646 396 0527 or book at https://app.understoodcare.com/
Quick & EasyMeet a supporting physician today for your 20-minute intake session.
Personal SupportAt Understood Care, you're seen, heard, and cared for.
We pair you with a dedicated care advocate who is the right fit for your needs. Working closely with trusted doctors, your advocate is by your side every step of the way making sure you get the care, answers, and support you deserve, when you need it most.