Understood Care
Care advocates keep doctors, specialists, your support team, and family informed by sharing updates and organizing care plans.
Talking with doctors is key to good care, but it can feel rushed or stressful. Your advocate helps you share concerns clearly, ask better questions, and make sure what matters to you is heard and written into your plan.
Your advocate helps you write portal messages, letters, and call scripts so you are not starting from a blank page. We organize your thoughts into short, clear points so your questions are easy for the care team to read and respond to.
Before visits, we help you list symptoms, concerns, and goals in simple language. Your advocate helps you create a short visit agenda and key questions so important topics are not forgotten when the visit feels rushed.
After visits, we review instructions, new medicines, and referrals together so the plan makes sense at home. If anything is unclear, your advocate can message or call the clinic on your behalf to clarify next steps and timelines.
When you see several doctors, your advocate helps share updates so each person understands your current plan. We help prevent mixed messages by clarifying instructions, confirming who is doing what, and tracking changes to your medicines.
Health talks can stir up fear, grief, or frustration. Your advocate is there to help you feel steadier. We can role play tough conversations, help you leave voicemails, and debrief after visits so you do not carry it all alone.
You deserve to feel respected in every care setting. Your advocate stands beside you, not in front of you. We help you practice speaking up, repeat key points to your team, and make sure your needs are clearly stated from start to finish.
Erica Wolfe streamlines DME requests, meds refills, and stable housing support.
Liz Perez fixes DME hurdles, lines up doctors, and makes home setups safer.
Donald Washer gets DME approved, finds safe housing, and helps with food programs.
Jennifer Rodriguez clears DME red tape, arranges rides, and guides you to benefits.
Holly Sanford guides DME access and meds, with strong community and ride support.
We pair you with a dedicated care advocate who is the right fit for your needs.
Your advocate partners with trusted doctors to help you get the care, answers, and support you need, when it matters most.
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