Understood Care
Care advocates review your bills, explain insurance, and ensure you understand what you owe so you feel confident and in control of your healthcare costs.
Medical bills can feel confusing and stressful. Your advocate helps you review charges, ask questions, and understand exactly what you owe and why.
Your advocate reviews each bill line by line, explains terms in plain language, and shows what insurance paid versus what the clinic says you still owe.
We look for duplicate items, wrong patient info, and coding mistakes. If something seems off, we help you request an itemized bill and ask for corrections or appeals.
We explain deductibles, copays, coinsurance, and out of pocket limits in clear words, using your own policy so you know what is covered and what you may have to pay.
We help you contact billing offices, explore payment plans, ask about financial aid, and understand timelines so you can avoid collections and last minute surprises.
Your advocate helps you make a simple budget for medical costs, organize due dates, and track which bills are pending, paid, or in appeal so you feel more in control.
You do not have to figure this out alone. Your advocate is there to answer questions, explain options, and stand by you as you take charge of your medical bills.
To get help with your bills, call (646) 904 4027 or visit https://app.understoodcare.com to schedule time with a care advocate.
Erica Wolfe streamlines DME requests, meds refills, and stable housing support.
Liz Perez fixes DME hurdles, lines up doctors, and makes home setups safer.
Donald Washer gets DME approved, finds safe housing, and helps with food programs.
Jennifer Rodriguez clears DME red tape, arranges rides, and guides you to benefits.
Holly Sanford guides DME access and meds, with strong community and ride support.
We pair you with a dedicated care advocate who is the right fit for your needs.
Your advocate partners with trusted doctors to help you get the care, answers, and support you need, when it matters most.
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