Understood Care
Care Advocates can help you find utility help, apply, and follow up so you’re not stuck waiting or paying more than you should.
We’ll look for programs that help with electric, gas, water, or trash bills and point you to the ones you’re most likely to qualify for.
We can help you find discounts, payment plans, or reduced rates, and show you what to ask your utility company so you’re not overpaying.
We’ll go over the rules in plain language, help you confirm eligibility, and tell you what you’ll need before you spend time applying.
We’ll help you gather the right documents like ID, proof of income, and bills, so you’re not scrambling or getting stuck because something’s missing.
We’ll walk you through the application step by step, help fill it out, and double-check details so it goes in clean and doesn’t bounce back.
We can check on the application, follow up with the program or utility company, and keep you posted so you’re not left wondering what’s happening.
If you get a denial, a shutoff notice, or a request for more info, we’ll help you respond fast and find backup options to keep service on.
Erica Wolfe streamlines DME requests, meds refills, and stable housing support.
Liz Perez fixes DME hurdles, lines up doctors, and makes home setups safer.
Donald Washer gets DME approved, finds safe housing, and helps with food programs.
Jennifer Rodriguez clears DME red tape, arranges rides, and guides you to benefits.
Holly Sanford guides DME access and meds, with strong community and ride support.
We pair you with a dedicated care advocate who is the right fit for your needs.
Your advocate partners with trusted doctors to help you get the care, answers, and support you need, when it matters most.