Understood Care
Care advocates help you find in-network providers, book visits, and send reminders so you stay on track and never miss the care you need.
Doctor visits can feel rushed and confusing. A care advocate helps you manage appointments so you can focus on your health, not the logistics. Your advocate keeps track of dates, paperwork, and key questions so nothing important falls through the cracks between visits.
Before visits, your advocate schedules and confirms details, checks prep instructions, and helps you list symptoms, concerns, and goals so you arrive organized and ready to speak up.
After visits, your advocate reviews instructions, referrals, and new medicines, helps schedule follow up tests, request records, and message your care team so next steps are clear.
Your advocate explains diagnoses, test results, and treatment options in plain language, and can contact your clinicians or help you practice questions if anything is unclear.
When you see several doctors, your advocate helps share records, coordinate orders, and align plans so your care feels consistent and organized. We work to cluster appointments when possible and help you keep one simple list of medicines and instructions from all of your clinicians.
Your advocate helps you explore safe, reliable transportation options so you can get to visits even when driving or arranging rides is hard. We can help with ride services, caregiver timing, or local programs so transportation is less of a barrier to getting the care you need.
Doctor visits can be emotional and tiring. Your advocate listens, helps organize your thoughts, and makes sure your concerns are heard. Between visits, we are here to answer questions about your plan, remind you of upcoming appointments, and help you feel less alone in the process.
If you would like this kind of support, a care advocate can help you get started and make each visit feel more prepared, calm, and productive.
Erica Wolfe streamlines DME requests, meds refills, and stable housing support.
Liz Perez fixes DME hurdles, lines up doctors, and makes home setups safer.
Donald Washer gets DME approved, finds safe housing, and helps with food programs.
Jennifer Rodriguez clears DME red tape, arranges rides, and guides you to benefits.
Holly Sanford guides DME access and meds, with strong community and ride support.
We pair you with a dedicated care advocate who is the right fit for your needs.
Your advocate partners with trusted doctors to help you get the care, answers, and support you need, when it matters most.
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