Appointments

Care advocates help you find in-network providers, book visits, and send reminders so you stay on track and never miss the care you need.

Make visits simpler & less stressful

Help Navigating Doctor’s Appointments

Doctor visits can feel rushed and confusing. A care advocate helps you manage appointments so you can focus on your health, not the logistics. Your advocate keeps track of dates, paperwork, and key questions so nothing important falls through the cracks between visits.

Support Before Each Visit

Before visits, your advocate schedules and confirms details, checks prep instructions, and helps you list symptoms, concerns, and goals so you arrive organized and ready to speak up.

Support After Each Visit

After visits, your advocate reviews instructions, referrals, and new medicines, helps schedule follow up tests, request records, and message your care team so next steps are clear.

Understand Your Diagnosis & Care Plan

Your advocate explains diagnoses, test results, and treatment options in plain language, and can contact your clinicians or help you practice questions if anything is unclear.

One plan across many clinicians

Coordinate Between Doctors

When you see several doctors, your advocate helps share records, coordinate orders, and align plans so your care feels consistent and organized. We work to cluster appointments when possible and help you keep one simple list of medicines and instructions from all of your clinicians.

Reliable ways to get to your care

Help Getting to Appointments

Your advocate helps you explore safe, reliable transportation options so you can get to visits even when driving or arranging rides is hard. We can help with ride services, caregiver timing, or local programs so transportation is less of a barrier to getting the care you need.

A steady partner at every step

Support You Can Count On

Doctor visits can be emotional and tiring. Your advocate listens, helps organize your thoughts, and makes sure your concerns are heard. Between visits, we are here to answer questions about your plan, remind you of upcoming appointments, and help you feel less alone in the process.

If you would like this kind of support, a care advocate can help you get started and make each visit feel more prepared, calm, and productive.

This is your Care Team

Understood Care means real support

We pair you with a dedicated care advocate who is the right fit for your needs.

Working closely with trusted doctors, your advocate is by your side every step of the way making sure you get the care, answers, and support you deserve, when you need it most.