Understood Care Advocates are covered by your Medicare plan

Mobility Equipment

  • Choose and fit the right equipment for your needs
  • We handle Medicare and insurance paperwork
  • We coordinate with your doctors and suppliers
  • We find cost help to lower or remove bills
  • Provide caring support to build confidence and independence

Healthcare in the U.S. is deeply broken.

You might wait months to see a doctor, face unexpected medical bills, and get pushed to the sidelines in a system designed to make you feel invisible. You deserve an expert who cares about you.

It's slow when you need answers quickly
It treats you like just another number
It’s a full time job to try to understand

Healthcare is a headache. Let us handle it.

Understood Care advocates will help you find the best specialists, manage your appointments, and even negotiate your medical bills.

They’ll translate complicated forms, keep your doctors coordinated, and be there to listen when you need it most.

Meet your care team as soon as today!

1. Intake Session

We'll call and discuss yourcare journey, your concerns, and the ways an advocate can help.

2. Advocate Meeting

Meet your Understood Care advocate, a dedicated expert who listens, understands, and stands up for you.

3. Ongoing Support

We are here for you whenever you need us, for as long as it takes. No health issue is too big or too small.

Frequently Asked Questions

How are advocates qualified?

Advocates at Understood Care include experienced physicians, nurses, pharmacists, and other healthcare professionals.

Ninety eight percent of Understood Care patients report better outcomes after working with an advocate. Our advocates are independent they work for you, not an insurance company or a hospital.

Your advocate will always put your best interests and outcomes first.
Does my insurance cover this?
Healthcare advocates on Understood Care are covered by Medicare and many Medicare Advantage plans.

Check your eligibility to see if you qualify. It only takes a minute.
What can an advocate not do?
Our advocates may seem like miracle workers, but they have limits: they can’t diagnose conditions or prescribe medication.

They’re not a substitute for your doctor but they can remove barriers between you and the quality care you deserve.
Are advocates local?
We have advocates in all 50 states, and they don’t need to live in your city to get you great care.

Wherever they are, they’ll coordinate with your doctors and connect you to local resources to help you achieve the best possible health outcome.

We’ll match you with the advocate who’s the best fit for you.

Support starts now

Chat with an Advocate Today

We know navigating Medicare and care needs can feel lonely, but you don’t have to do it alone.

Our caring team takes care of the paperwork, claims, and home care so you’re always supported.