Keeping up with doctor’s appointments is essential to managing health and staying informed, but it can often feel overwhelming. From scheduling and transportation to understanding medical advice and ensuring proper follow-up, there are many details to manage. This is where Understood Care can help. Our advocates serve as trusted guides, working alongside you or your loved one to make the process easier, more organized, and more comfortable.
Personalized Support Before and After Every Appointment
Understood Care advocates provide hands-on help with all aspects of medical visits. We help you schedule appointments, confirm provider information, and prepare for the visit itself. This might include reviewing your questions ahead of time, making sure prescriptions are current, or gathering any medical records needed. After the appointment, we help you understand the doctor’s recommendations and take the right steps to follow through on care instructions, referrals, or additional tests.
A Partner to Help You Understand Your Care
Medical visits can involve unfamiliar language, new diagnoses, or complex treatment plans. Your advocate is there to help translate this information into clear, understandable terms. We make sure you feel confident about what was discussed during the visit and that you know what actions to take next. If something is unclear or left unanswered, your advocate can follow up with your provider to get the information you need.
Coordination Across Your Care Team
Many people receive care from more than one doctor. Your advocate helps ensure that your care is well coordinated across primary care providers, specialists, and other professionals. We help share information between offices, keep records consistent, and make sure appointments align with your overall care goals. This reduces confusion and helps prevent important details from being overlooked.
Support for Getting to and From the Appointment
Transportation should never be the reason you miss a doctor’s visit. Your advocate helps you arrange reliable ways to get to and from appointments. Whether that means booking a ride service, coordinating with a caregiver, or finding community transportation resources, we make sure you have safe and timely access to care. We also consider mobility needs, language assistance, and other accessibility factors to support your comfort and safety.
Emotional and Practical Support Throughout
Doctor’s visits can bring up feelings of stress, uncertainty, or fatigue, especially when managing long-term conditions or complex health needs. Understood Care advocates are here to offer steady support throughout the experience. We are here to listen, provide encouragement, and help you make informed decisions without feeling overwhelmed.
Confidence in Every Step of the Journey
With Understood Care, you are never alone in managing your medical appointments. From the moment you schedule your visit to the follow-up that comes afterward, your advocate is there to help you stay organized, prepared, and empowered. We make it easier to stay connected to the care you need and to move forward with confidence.
Who this guide is for
If you are managing neuropathy or caring for someone who is, non drug therapies can reduce pain, improve balance and mobility, and help you stay independent. This guide explains what works, when to consider each option, and how to use therapies safely alongside your clinician’s plan.
What counts as non drug therapy
Non drug therapies are treatments that do not rely on pills, patches, or injections. They include movement and rehabilitation programs, protective footwear and offloading, home safety and balance strategies, mind body approaches, and medical devices that modulate nerve signals. Many people combine these with medications for better relief.

Core therapies with the strongest everyday value
Physical therapy and exercise training
Targeted exercise is one of the most helpful non drug options for neuropathy. Well designed programs can improve gait speed, balance, strength, and confidence when walking. A typical plan blends
- Balance practice such as narrow stance, semi tandem, and tandem standing
- Lower limb strengthening for hips, knees, and ankles
- Gait training with attention to stride length and foot clearance
- Low impact aerobic activity such as walking in a pool or using a stationary cycle
Start slowly and build up. Work with a physical therapist who can tailor exercises to numbness, pain level, and fall risk.
Foot care and protective footwear
Daily foot checks and the right shoes prevent blisters and ulcers that can worsen pain and limit activity. Priorities include
- Inspecting feet every day for redness, cracks, or calluses
- Wearing cushioned, well fitting shoes and moisture wicking socks
- Using custom inserts or therapeutic footwear when pressure points or deformities are present
- Seeing a podiatrist promptly for any wound or nail problem
Balance and fall prevention at home
Neuropathy can reduce sensation in the feet and disrupt balance. Small home changes lower fall risk
- Clear pathways and secure cords and clutter
- Add grab bars where needed and improve lighting with night lights
- Use a cane or walker if recommended by your therapist
- Practice brief balance drills at the counter or with a chair back for support
Lifestyle foundations that protect nerves
Healthy routines support nerve function and can slow complications
- Keep blood glucose, blood pressure, and cholesterol in target range if you live with diabetes
- Choose balanced meals with fruits, vegetables, whole grains, and lean protein
- Stay active most days of the week within your abilities
- Avoid tobacco and limit alcohol
- Make sleep a priority and ask for help with mood or stress
Mind body therapies for pain and coping
Cognitive behavioral therapy and mindfulness training can reduce pain intensity, improve quality of life, and ease anxiety or low mood linked to chronic nerve pain. Ask your clinician about programs delivered in person or via telehealth. These approaches pair well with physical therapy and standard medical care.
Devices and procedures that may help selected symptoms
Transcutaneous electrical nerve stimulation
A small device delivers gentle electrical pulses through skin pads. Some people feel less pain while using TENS, and it is generally safe when used as instructed. Results vary. A trial supervised by your clinician or therapist can help you decide if it is worth continuing.
How to try it well
- Place electrodes exactly as instructed and start at low intensity
- Limit sessions to the prescribed time and frequency
- Do not use over broken skin and avoid use while sleeping or bathing
- Discuss pacemakers or implanted devices with your clinician before use
Spinal cord stimulation for refractory painful diabetic neuropathy
If pain remains severe despite optimized care, a pain specialist may discuss spinal cord stimulation. This implanted device sends signals that can reduce neuropathic pain. It is considered for carefully selected people after conservative options are exhausted. Evaluation includes a short trial before permanent placement.

Therapies with mixed or limited evidence
Acupuncture
Some people report benefit for nerve pain, yet the research is mixed and often small. If you pursue acupuncture, choose a licensed practitioner, discuss goals and safety with your clinician, and reassess after several sessions to confirm benefit.
Non invasive brain stimulation
Techniques such as repetitive transcranial magnetic stimulation or transcranial direct current stimulation are being studied for neuropathic pain. These are not routine first line options. If offered in a research or specialty setting, ask about expected benefit, risks, and duration.
Heat, cold, and massage
Gentle heat or cold packs and massage can relax muscles and provide short term comfort. Use with care. Reduced sensation increases the risk of skin injury. Always place a cloth between your skin and any pack and limit session time.
Safety tips that protect you
- Check water temperature with a thermometer or your elbow before bathing
- Avoid heating pads or hot water bottles on numb areas to prevent burns
- Wash and dry feet daily and moisturize skin, but keep between the toes dry
- Never cut corns or calluses on your own
- Seek help right away for any new wound, spreading redness, or fever
Building a plan you can stick with
- Set one or two goals that matter most such as walking safely to the mailbox or standing to cook a simple meal
- Add a brief daily exercise routine and track how you feel
- Upgrade footwear and address home hazards in the same week
- Layer in mind body skills to manage stress and pain
- Recheck your plan every four to six weeks with your care team and adjust based on progress
An Understood Care advocate can help you set realistic goals, track progress, and coordinate support so your plan fits your life; call (646) 904-4027 or sign up at https://app.understoodcare.com/.
When to call your clinician or seek urgent care
- New or rapidly worsening weakness, severe numbness, or sudden loss of balance
- Foot wounds, drainage, warmth, or swelling
- Fever with spreading skin redness
- Severe uncontrolled pain or new bowel or bladder problems
- Signs of depression or anxiety that make daily life difficult

Frequently asked questions
- Can non drug therapies replace medications
Many people do better when non drug therapies and medications are combined. Your clinician can help you adjust doses as your function and pain improve.
- How long before I notice results
People often notice better stability and confidence within a few weeks of regular exercise and foot care. Pain focused therapies are more variable. Set a calendar reminder to reassess at four to six weeks.
- How can I try these if I have limited mobility
Ask your clinician for a physical therapy referral that includes seated and pool based options. Even small daily efforts count.
References
- Mayo Clinic. Peripheral neuropathy diagnosis and treatment. https://www.mayoclinic.org/diseases-conditions/peripheral-neuropathy/diagnosis-treatment/drc-20352067 Mayo Clinic
- National Institute of Neurological Disorders and Stroke. Peripheral neuropathy overview. https://www.ninds.nih.gov/health-information/disorders/peripheral-neuropathy NINDS
- American Diabetes Association. Retinopathy, neuropathy, and foot care standards of care in diabetes 2025. PDF. https://diabetesjournals.org/care/article-pdf/48/Supplement_1/S252/791472/dc25s012.pdf Diabetes Journals
- National Institute of Diabetes and Digestive and Kidney Diseases. Foot problems and diabetes. https://www.niddk.nih.gov/health-information/diabetes/overview/preventing-problems/foot-problems NIDDK
- Allet L, et al. The gait and balance of patients with diabetes can be improved. Randomized controlled trial. Diabetologia. PubMed record. https://pubmed.ncbi.nlm.nih.gov/19921145/ PubMed
- Akbari NJ, et al. Effect of exercise therapy on balance in diabetic peripheral neuropathy. Open access article. https://pmc.ncbi.nlm.nih.gov/articles/PMC9672244/ PMC
- Bai Y, et al. Cognitive behavioral therapy or mindfulness for painful diabetic peripheral neuropathy. Systematic review and meta analysis. PubMed record. https://pubmed.ncbi.nlm.nih.gov/35934662/ PubMed
- National Institute of Neurological Disorders and Stroke. Pain and neuropathic pain overview. https://www.ninds.nih.gov/health-information/disorders/pain NINDS
- Petersen EA, et al. Effect of high frequency 10 kHz spinal cord stimulation in painful diabetic neuropathy. JAMA Neurology. https://jamanetwork.com/journals/jamaneurology/fullarticle/2777806 JAMA Network
- Cleveland Clinic. Pain management overview including TENS and neuromodulation options. https://my.clevelandclinic.org/health/treatments/21514-pain-management Cleveland Clinic
- Cochrane Review. Transcutaneous electrical nerve stimulation for neuropathic pain in adults. https://www.cochranelibrary.com/cdsr/doi/10.1002/14651858.CD011976.pub2 Cochrane Library
- Cochrane Review. Acupuncture for neuropathic pain in adults. https://www.cochranelibrary.com/cdsr/doi/10.1002/14651858.CD012057.pub2 Cochrane Library
- American Diabetes Association book chapter. Personal health habits foot care cautions. https://diabetesjournals.org/books/book/15/chapter/5209939/Personal-Health-Habits Diabetes Journals
- Understood Care. Managing Neuropathy Medication Side Effects. https://understoodcare.com/healthcare-info/managing-neuropathy-medication-side-effects understoodcare.com
- Understood Care. Neuropathy. https://understoodcare.com/care-types/neuropathy understoodcare.com
This content is for education only and does not replace professional medical advice. If you have new weakness, severe pain, fever with confusion, chest pain, or trouble breathing, call emergency services.
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