Understood Care is a virtual patient-advocacy service for Medicare members. Unlike case management or brokers, our advocates cover claims, appeals, and care. Compared to helplines, it is one-to-one.

Do you have urology needs?

Short · 1:11 · hosted by Deborah Hall

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Transcript

Auto-generated from the video, lightly edited for readability.

So just wanted to come on how our advocates can help with any of your urological needs. Basically the biggest thing is your screenings. Getting blood or ultrasounds if you've had a history of bladder cancer or anything suspected. You gentlemen, you're prostate.

Getting in those yearly PSAs, especially if you have a history of prostate cancer or an elevated prostate, that's very important. Fun fact for your PSAs, for you gentlemen, for Medicare to cover, it does have to be a calendar year to the day.

So if you had it on September 15th, you would have it again, you know, do around the same time the next year. There are certain circumstances where doctors can get it covered if it's needed to be repeated, but that's again working between your advocate and your doctor to make sure that's being done right.

You know, if you need an ultrasound, making sure that you know your doctor's doing the right one. It's going to the facility, coverage, we can help you check those benefits. Knowing what symptoms to look for when it's time to see the urologist.

So there are a lot of ways that we can help out as far as education, referrals, working with your doctors and being that person to help you kind of do that legwork and researching so you're not stuck either on the phone or the computer all day.

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