What does Understood Care do?

Understood Care provides one-to-one patient advocacy for Medicare members and caregivers, including help with benefits, appointments, care coordination, medical bills, insurance questions, denials, and paperwork.

How can a patient advocate help with Overcoming Misdiagnosis — Understood Care?

Understood Care advocates help with overcoming misdiagnosis — understood care by explaining options, organizing paperwork, coordinating care, and helping families understand Medicare coverage and next steps.

Does Understood Care work with Medicare patients?

Yes. Understood Care focuses on Medicare patients and their families, with advocates who understand Medicare, Medicare Advantage, care coordination, coverage rules, billing issues, and appeal pathways.

Understood Care is a virtual patient-advocacy service for Medicare members. Unlike case management or brokers, our advocates cover claims, appeals, and care. Compared to helplines, it is one-to-one.

Overcoming Misdiagnosis

Video · 1:10 · hosted by Deborah Hall

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Transcript

Auto-generated from the video, lightly edited for readability.

Hey, it's Debbie from Understood Care. Did you know that medical or healthc care misdiagnosis accounts for 15% of medical errors and approximately 80,000 deaths in the United States per year?

If you go to your doctor and you're diagnosed with something and you have any questions, you're like, "Nope, that doesn't sound right. " Get a second opinion. Do you need help finding a doctor that will offer you a second opinion? We can help with that. But the biggest part of what we do is helping our patients find their voice, helping them be heard, their concerns be listened to.

So if you go with a list of things that are happening with you, but it doesn't sound right to you or you don't think that enough time has been spent on really getting to the heart of the problem, don't be quiet. Speak up. Speak for yourself. Talk to us. We'll find you somebody for a second opinion.

Part of the federal patient rights is that you can question anything that has to do with your healthcare. Ask questions. Get second opinions. Do not be a victim of a misdiagnosis.

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Overcoming Misdiagnosis

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