Feeling stuck trying to reach your doctor? | Understood Care
Transcript
Auto-generated from the video, lightly edited for readability.
(upbeat music) - Hi everyone, it's Amanda over at Understood Care. Just wanted to hop on and make sure that everybody's doing well. We have gotten a few questions how we help with coordination with doctors and appointments.
So we're here to help as far as getting an appointment with your primary care sooner, a specialist. We are here to help you get through and be able to reach your doctor. I always hear, I left a message I haven't heard back yet or I sit on hold for a half an hour and then I get hung up on.
Sometimes that happens to us, but a lot of times there is a provider line. So we're able to get through a little quicker so we can help voice your need and see what's available, coordinate with you. We can always have you on a conference call with your doctor.
We're here, we can help guide you in that direction, help you facilitate the appointments, make sure that everything gets coordinated. So there's less for you that you have to do it in the phone calls. Hope everybody has a good day.
