What does Understood Care do?

Understood Care provides one-to-one patient advocacy for Medicare members and caregivers, including help with benefits, appointments, care coordination, medical bills, insurance questions, denials, and paperwork.

How can a patient advocate help with Get Mobility Equipment with an Advocate — Understood Care?

Understood Care advocates help with get mobility equipment with an advocate — understood care by explaining options, organizing paperwork, coordinating care, and helping families understand Medicare coverage and next steps.

Does Understood Care work with Medicare patients?

Yes. Understood Care focuses on Medicare patients and their families, with advocates who understand Medicare, Medicare Advantage, care coordination, coverage rules, billing issues, and appeal pathways.

Understood Care is a virtual patient-advocacy service for Medicare members. Unlike case management or brokers, our advocates cover claims, appeals, and care. Compared to helplines, it is one-to-one.

Get Mobility Equipment with an Advocate

Short · 1:14 · hosted by Deborah Hall

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Auto-generated from the video, lightly edited for readability.

So hot topic right now has been mobility transportation, you know, your power chairs, scooters, electric wheelchairs. These, as we get older, being stuck in the house either because of a disability limitations with your walking, any chronic pain, that sort of thing, you know, and you want to get back out and enjoy what you used to be able to, these sort of devices can help with that.

Unfortunately, the process in getting one is a bit tedious. This does have to be documented. And this is per Medicare guidelines. gov under durable medical equipment. Sometimes I have sent that to doctors so they can properly do the documentation.

So you have your visit, they do their assessment, write your order, they send it off to the durable medical equipment company, and then they get it, they process it. So once we know when your visit is, we can call the company, make sure that they received it.

If not going to call the doctor's office and you know, make sure that they have the documentation order, sent it off, confirm the fax number. And again, we'll follow up with the equipment company, and then that way kind of be that person to help take that constant back and forth calling off of you.

And then once that's all gets approved and it gets delivered and you have it, then we're good.

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Get Mobility Equipment with an Advocate

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