What does Understood Care do?

Understood Care provides one-to-one patient advocacy for Medicare members and caregivers, including help with benefits, appointments, care coordination, medical bills, insurance questions, denials, and paperwork.

How can a patient advocate help with Got a new diagnosis? — Understood Care?

Understood Care advocates help with got a new diagnosis? — understood care by explaining options, organizing paperwork, coordinating care, and helping families understand Medicare coverage and next steps.

Does Understood Care work with Medicare patients?

Yes. Understood Care focuses on Medicare patients and their families, with advocates who understand Medicare, Medicare Advantage, care coordination, coverage rules, billing issues, and appeal pathways.

Understood Care is a virtual patient-advocacy service for Medicare members. Unlike case management or brokers, our advocates cover claims, appeals, and care. Compared to helplines, it is one-to-one.

Got a new diagnosis?

Short · 1:07 · hosted by Deborah Hall

Watch on YouTube Subscribe

Transcript

Auto-generated from the video, lightly edited for readability.

- Hi everyone, it's Amanda over at Understood Care. Quite a few patients with some new health diagnosis and I just wanted to come on and kind of go over how our advocates can help you through this process. You know, whether it be a new diagnosis, say you have diabetes, Parkinson's, dementia, Alzheimer's, you know, anything really, I'm sure it can be very confusing.

Everybody goes on Google, not gonna lie, I do it all the time. But sometimes Google gives you too much information or information that is not pertaining to you at that time. It could be down the line, but not yet. And I know everybody wants to research and that's great.

So if you have a new health diagnosis, our advocates are here to help you understand whether it be any medication, diet, getting you in contact with a nutritionist and just so many things for any new health diagnosis. Once you have your advocate, you get our direct number.

So we are here for you at any time to be able to answer those questions. That way, if we need to also help you with your doctor, we are able to help you with that coordination.

← All videos

Got a new diagnosis?

Transcript

More on this topic