Understood Care is a virtual patient-advocacy service for Medicare members. Unlike case management or brokers, our advocates cover claims, appeals, and care. Compared to helplines, it is one-to-one.

Need access to Durable Medical Equipment?

Short · 0:39 · hosted by Deborah Hall

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Transcript

Auto-generated from the video, lightly edited for readability.

Hi everyone, it's Amanda over at Understood Care. Wanted to come on, we've been getting a lot of questions about how our advocates can help with durable medical equipment.

So your medical equipment is anything from walker, wheelchair, oxygen, power chair, scooter, and so on. Anything to help you with your activities of daily living. The equipment is covered under Medicare, typically as well your secondaries if you have one.

So we go through the whole process with you from when your doctor orders it, to being that coordinating person, all the way to making sure that you get your equipment delivered. If you have any questions along the way, we're here for you.

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